Shipping policy
Shipping Policy
Thank you for shopping with us! Below you'll find all the details about our shipping process, costs, and estimated delivery times.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order has been shipped.
Shipping Rates & Delivery Estimates
| Region | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| UK | 2–5 business days | £2.50 (Free over £20) |
| Europe | 5–10 business days | £7.00 |
| USA | 7–14 business days | £10.00 |
| Australia | 7–14 business days | £10.00 |
Note: Delivery times may vary due to customs or postal delays.
Free UK Shipping
We offer free standard shipping on all UK orders over £20.
Order Tracking
Once your order is shipped, you’ll receive a tracking number via email. Use this number to monitor your delivery.
International Shipping
We ship worldwide! Please note that international customers are responsible for any customs duties, taxes, or fees imposed by their country.
Incorrect Addresses
Please double-check your shipping address before placing an order. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us at [your email/contact page] within 7 days of delivery so we can assist you.
If you have any questions, feel free to contact us at rebootedhorse@gmail.com